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What is an Interlibrary Loan? 


You: Request a book that we don't have in the Library.

We: Request the book from a partnering library and borrow it from them.

You: Read, enjoy, and return the book to us!

We: Take care of getting the book back to the library it belongs to.

Info Ontario is a virtual bibliographic catalogue and Interlibrary Loan network for Ontario public libraries and in partnership with Ontario Library Service-North and Southern Ontario Library Service with support from the province of Ontario. 

Interlibrary Loan FAQs

  • How do I request an Interlibrary Loan?
    First you must possess a valid Library Card. Then, you can place a request with your library staff. OR, you can use Patron Self-Serve Interlibrary Loan. Sign up for self-serve with our Catalogue department.
  • How long does it take to fulfill a request?
    This varies depending on the availability of the requested item, and the speed of delivery.
  • How will I be notified that my material is available?
    Library staff will inform the patron by phone or email communications.
  • How do I renew a borrowed item?
    You cannot renew an ILL online. Please contact our Library staff for assistance.
  • How can I monitor the progress of my request(s)?
    You can view the status of your request by looking at the "My Requests" on the side-bar of the webpage. If there is a problem with your request, library staff will alert you. Please do not resubmit your request.
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